Cloud Payments
Service Notification
TYPE: SERVICE NOTIFICATION
NOTICE ID(s): 20250604.1
NOTICE BRIEF:
The issue affecting Cloud Payments has been resolved.
CONTACT: Should you have any questions, please contact your Sphere Account Manager or Sphere Client Services at (800) 915-1680, opt. 1.
This is not a promotional message; you are receiving this notification as a service message.
This notice is a confidential and privileged message from SphereCommerce, LLC and is intended only for the use of the individual(s) or entity(ies) identified above as the addressee(s). Furthermore, this e-mail is covered by the Electronic Communications Privacy Act, 18 U.S.C. §§ 2510-2521 and is protected as provided therein. If the reader of this message is not an intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please contact the sender immediately by phone or email and destroy all contents immediately.
TYPE: SERVICE NOTIFICATION
NOTICE ID(s): 20250604.1
NOTICE BRIEF:
TrustCommerce is investigating a degradation possibly affecting some Cloud Payments merchants. An update will be provided by 12:30 PM PDT. This notice is unrelated to the TC Vault notice from earlier this morning.
CONTACT: Should you have any questions, please contact your Sphere Account Manager or Sphere Client Services at (800) 915-1680, opt. 1.
This is not a promotional message; you are receiving this notification as a service message.
This notice is a confidential and privileged message from SphereCommerce, LLC and is intended only for the use of the individual(s) or entity(ies) identified above as the addressee(s). Furthermore, this e-mail is covered by the Electronic Communications Privacy Act, 18 U.S.C. §§ 2510-2521 and is protected as provided therein. If the reader of this message is not an intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please contact the sender immediately by phone or email and destroy all contents immediately.